Privacy Policy

This privacy policy (“Policy”) describes how FAAS Solutions (M) Sdn Bhd and its related companies (“Company”) collect, use, and share personal information of consumer users of this website, faas.com.my (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

 

WHAT WE COLLECT

We get information about you in a range of ways:

  1. Information You Give Us
    We collect your name, email address, and other information you directly provide to us on our site.

  2. Information We Get From Others
    We may obtain information about you from other sources and combine it with data we collect through this site.

  3. Information Automatically Collected
    We automatically log information about you and your computer. For example, when visiting our site, we log your operating system type, browser type, browser language, the website you visited before ours, pages you viewed, time spent on pages, access times, and other usage information.

 

USE OF PERSONAL INFORMATION

We use your personal information to:

  • Operate, maintain, and improve our websites, products, and services

  • Respond to your comments, questions, and provide customer service

  • Send confirmations, invoices, updates, technical notices, security alerts, and support or administrative messages

  • Communicate about promotions, upcoming events, and other news about our products and services or those offered by our partners

  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

 

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

  • With your consent

  • For legal, protection, and safety purposes

  • To comply with applicable laws or respond to lawful requests and legal processes

  • To protect the rights and property of FAAS Solutions (M) Sdn Bhd, our agents, customers, and others, including enforcing our agreements, policies, and terms of use

  • In case of emergencies, such as to protect the safety of individuals

 

INFORMATION CHOICES AND CHANGES

Our marketing emails explain how to “opt-out.” If you opt out, we may still send you non-marketing emails, such as those related to your account or business transactions.

You may contact us to:

  • Update or correct your personal information

  • Change your contact preferences

  • Request to opt-out of data sharing with third parties

 

CONTACT INFORMATION

We welcome your comments or questions about this privacy policy. You may contact us at:

FAAS Solutions (M) Sdn Bhd
Level 12, Menara Glomac TTDI,
699, Jalan Damansara,
Bukit Kiara, 60000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.

Email: [email protected]

 

CHANGES TO THIS PRIVACY POLICY

FAAS Solutions (M) Sdn Bhd reserves the right to change this policy at any time, with or without prior notice.